FAQ
Can I adjust the strap size?
We include a complimentary tool kit FOR FREE on all orders to help you adjust the strap properly.
What movements do you use?
We use Seiko automatic movements such as NH34, NH35 NH36, NH38, NH70, NH72, VK63, VK64 and VK61
Recognised globally, these movements ensure flawless function to match your daily pace.
Do they have any type of warranty?
Yes, all our watches come with a 1 year warranty covering any manufacturing defects, particularly in the movement, to ensure optimal performance.
If you experience any functionality issues or other problems, please contact us.
Are they waterproof?
Our watches have a water resistance of 5 BAR, this mean that they are designed to be water-resistant for everyday situations, such as splashes or rain. However, we do not recommend using them for swimming or diving.
Several factors can affect water resistance, such as an improperly screwed crown, a sudden impact, or a change in temperature.
If you need enhanced water resistance for swimming, please let us know before placing your order. Our workshop can install reinforced gaskets for improved water resistance.
This service incurs an additional fee of €49.90.
Lastly, please note that any markings on our dials are purely decorative and do not reflect the actual water resistance level of the watch.
Shipping time.
We typically require 3-7 working days to assemble your watch. After that, shipping times may vary between 4-8 working days, depending on the chosen shipping method and the destination country.
In total, the process usually takes around 7-15 working days.
Please note that customised watches may require an additional 3-5 working days.